Defect #38388
closed
Cannot generate 2FA backup codes from redmine.org
Added by pasquale [:dedalus] over 1 year ago.
Updated 10 months ago.
Category:
Website (redmine.org)
Description
I think there is some misconfiguration on the web server: the email is send but the codes aren't generated.
Thanks.
Files
I have confirmed the issue. Redmine show 500 error when I attempted to generate backup codes.
![](/attachments/download/30262/clipboard-202303291343-pfwlp.png)
In Redmine 4.2, security notifications seem to be sent synchronously, unlike other notifications that are sent later. It triggers a timeout when sending the notification from redmine.org.
I've disabled these notifications and 2FA backup codes are now displayed.
- Status changed from Confirmed to Closed
- Resolution set to Fixed
pasquale [:dedalus] wrote in #note-3:
Now it works, thanks!
Thanks for the feedback. Closing this solved issue.
I've opened feature request #39218 to track the request for sending security notifications asynchronously too.
- Related to Feature #39218: Send 2FA security notifications asynchronously added
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