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Defect #41283

open

Cannot attach file with certain names

Added by Katarina Eklund 6 days ago. Updated 3 days ago.

Status:
Needs feedback
Priority:
Normal
Assignee:
-
Category:
Attachments
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Affected version:

Description

We have found that some documents cannot be attached to the cases and the common detail we have found is that it doesn't work if the file name contains the word "time" directly followed by a blankspace.
It works if we remove that word or removing the blankspace is a workaround we use.

Examples:

time.doc works
timeclock.doc works
time clock.doc error
clock time.doc works


Files

clipboard-202409231312-vfdwh.png (13.5 KB) clipboard-202409231312-vfdwh.png Katarina Eklund, 2024-09-23 13:12
Actions #1

Updated by Go MAEDA 6 days ago

I cannot reproduce the issue.
Could you paste the screenshot of the screen showing the error?

Actions #2

Updated by Katarina Eklund 3 days ago

Already when I choose the file I get the error message.
As you can see in the screenshot it works as planned with files where the word time is not followed by a blankspace.
But I get an error for when I try when the blankspace is there.

Worth mentioning is also that all four tests is done with the same document, so nothing more than the title is changed during these tests.

Actions #3

Updated by Holger Just 3 days ago

  • Status changed from New to Needs feedback

Please see Submissions for a description of information we require from you to be able to reproduce this issue.

In a default Redmine, this issue doe snot occur. It may be caused by a plugin (in which case you should contact the plugin authors), some unusual server configuration or e.g. a virus scanner on your sever. Check your server logs at logs/production.log for more details.

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