Defect #41283
open
Cannot attach file with certain names
Added by Katarina Eklund 7 days ago.
Updated 4 days ago.
Description
We have found that some documents cannot be attached to the cases and the common detail we have found is that it doesn't work if the file name contains the word "time" directly followed by a blankspace.
It works if we remove that word or removing the blankspace is a workaround we use.
Examples:
time.doc works
timeclock.doc works
time clock.doc error
clock time.doc works
Files
I cannot reproduce the issue.
Could you paste the screenshot of the screen showing the error?
Already when I choose the file I get the error message.
As you can see in the screenshot it works as planned with files where the word time is not followed by a blankspace.
But I get an error for when I try when the blankspace is there.
Worth mentioning is also that all four tests is done with the same document, so nothing more than the title is changed during these tests.
- Status changed from New to Needs feedback
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