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Defect #5163

closed

Rejection of one recipient by the SMTP server causes whole notification to be dropped

Added by Robert Schneider over 14 years ago. Updated about 10 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
2010-03-24
Due date:
% Done:

0%

Estimated time:
Resolution:
Duplicate
Affected version:

Description

This ticket may replace ticket #5146.

I have tickets that do not seem to send mails. I've got a suspicion what the problem could be.

If a user has an mail address that does not work (the user was created by an administrator) is it possible that a ticket that involves this user does not send notification mails at all? I could imagine if this user is the first one that should get notified the whole process of notification gets aborted, so other involved users get no notification mails either.

I have already commented out the line 'config.action_mailer.logger = nil' in the production.rb file to see some hints in the log. However, I have expected another result. Now I can see some extra lines in the log: 'Sent mail to '. Should follow some mail recipients there? I my case there are no listed. Is this normal?


Related issues

Related to Redmine - Defect #5146: Email notification not sent for some issuesClosed2010-03-22

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Related to Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validClosed

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