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Feature #6234

open

Send email to particular users when status changes

Added by Robert Schneider over 13 years ago. Updated about 6 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Issues workflow
Target version:
-
Start date:
2010-08-27
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

I think this request is similar to #6220.

When the status of an issue changes it would be nice if some people could be explicitely informed about this. For example, if an issue is set to resolved an email should be sent to QA so that they know that they can start testing. QA may then set the the status back to assigned (or reopened or whatever) so that the developers get an email about that the test was not successful. Or QA sets the status to verified so that the project manager knows this task is completed.

I could imagine that you add a row to the workflows: the roles that should be notified if an issue status changes to a certain state. I think it doesn't matter which status the issue had before. However, the email should look a bit different so that the recipient immediately sees that he or she has something to do now.

I guess this is easier to implement than #6220, Though #6220 has obviously more possibilities.


Related issues

Related to Redmine - Feature #6220: Named action on ticket status change.New2010-08-26

Actions
Related to Redmine - Feature #1707: Sending e-mail to roles involved on status changed.New2008-07-29

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