As of now I am using Redmine to monitor corporate IT. I have one main project and multiple sub-projects (i.e networking, software, etc.) that users can post tickets to. The problem I have with this is that it doesn't seem like its a correct way of doing things. I would like to have one project and then have users assign their tickets to categories (i.e networking, software, etc.). The problem now is that users submit a ticket, but since its a category is not required users won't always fill it out. This leaves me going back and fixing the mistakes. Is there a way to make the Category value required?