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Feature #13814

open

No more comments when ticket closed

Added by Sven Culley over 11 years ago. Updated over 3 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Issues
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

Is there a possibility to prevent users from commenting on closed tickets?

Files

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redmine-2.4.6-add_closed_issue_notes.patch (1.49 KB) redmine-2.4.6-add_closed_issue_notes.patch Michał Rzechonek, 2015-02-26 20:46
Redmine Forum.pdf (26.7 KB) Redmine Forum.pdf Martina A., 2017-11-09 11:21

Related issues

Related to Redmine - Feature #7557: Deny editing of descriptions of closed issuesClosed2011-02-05

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Related to Redmine - Patch #2685: Display notice when commenting on closed ticketsNew2009-02-06

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Related to Redmine - Feature #3521: Permissions for roles to change fields per tracker/statusClosedJean-Philippe Lang2009-06-22

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Related to Redmine - Feature #33868: Prevent adding notes to closed issuesNew

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Has duplicate Redmine - Feature #18382: Disable closed issues for commentingClosed

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Has duplicate Redmine - Feature #27036: Ticket status closedClosed

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 #1

Updated by Toshi MARUYAMA over 11 years ago

  • Category changed from Permissions and roles to Issues
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 #2

Updated by Toshi MARUYAMA over 11 years ago

  • Status changed from New to Closed
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 #3

Updated by Toshi MARUYAMA over 11 years ago

  • Status changed from Closed to Reopened
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 #4

Updated by Sven Culley almost 11 years ago

Any news on this or maybe a patch which could handle this?

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 #5

Updated by Toshi MARUYAMA almost 11 years ago

  • Status changed from Reopened to New
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 #6

Updated by benoit deleris over 10 years ago

"No more comments when ticket closed" according to the role in fields permissions.
why not fixing this feature?

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 #7

Updated by Toshi MARUYAMA about 10 years ago

  • Related to Feature #18382: Disable closed issues for commenting added
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 #8

Updated by Ivan Cenov about 10 years ago

In my opinion, this could be implemented with option 'comments allowed' and 'comments disallowed' when an issue is closed. This could be done for each issue and/or globally and/or per project.

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 #9

Updated by Sven Culley about 10 years ago

A first patch would help me ... ;)

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 #10

Updated by Ivan Cenov about 10 years ago

To get this idea widely...

There could be added a new member in the issues table, par example 'comments_allowed' of type TINYINT(1) and it should be set to TRUE when creating new issue. Then

  • associate a checkbox in the edit issue dialog
  • associate permissions for access of 'comments_allowed'.
  • add a menu item in the context menu for allow / disallow.
  • add a global configuration option about 'disallow comments on closing issues'.
  • add a project configuration option about 'disallow comments on closing issues'.
  • add a project configuration option about which setting is with bigger priority: the global one or project one. (is needed?)
  • add code that calculates above conditions and sets or clears 'comments_allowed'.
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 #11

Updated by Toshi MARUYAMA almost 10 years ago

  • Related to deleted (Feature #18382: Disable closed issues for commenting)
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 #12

Updated by Toshi MARUYAMA almost 10 years ago

  • Has duplicate Feature #18382: Disable closed issues for commenting added
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 #13

Updated by Michał Rzechonek almost 10 years ago

I needed that recently, attaching a simplistic patch adding a permission.

For the record, I don't know a thing about Rails, just needed a quick hack.

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 #14

Updated by Alexander Meindl over 9 years ago

I have added this feature to the plugin Redmine tweaks.

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 #15

Updated by Go MAEDA over 7 years ago

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 #16

Updated by Martina A. about 7 years ago

Hello

We need some help to this topic again.

Installing the patch with the command written above works.
After the installation and a restart of the server it is still possible to comment on closed issues…
I tried to understand “what the patch” is doing and check if that worked.

Due to formatting problems, please see attached pdf-file.

Thanks in advance for further tips.

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 #17

Updated by Yuuki NARA over 5 years ago

+1

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 #18

Updated by Yuuki NARA over 5 years ago

We created a workaround using the view customize plugin.
I hope this helps.

https://redmine.tokyo/issues/235#note-9

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 #19

Updated by Go MAEDA almost 4 years ago

  • Related to Feature #33868: Prevent adding notes to closed issues added
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 #20

Updated by Marji Cermak over 3 years ago

I've been looking for this as well.
And I just realised the additionals plugin actually implements this functionality: https://www.redmine.org/plugins/additionals
I can confirm it works. Make sure role you want to prevent from editing closed issues does not have "Edit closed issues" permission assigned.
Configure the additionals plugin at: /settings/plugin/additionals?tab=rules
The option is called "Disallow editing of closed issues (Freeze)".

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 #21

Updated by Padraig FItzgerald over 3 years ago

Marji Cermak wrote:

I've been looking for this as well.
And I just realised the additionals plugin actually implements this functionality: https://www.redmine.org/plugins/additionals
I can confirm it works. Make sure role you want to prevent from editing closed issues does not have "Edit closed issues" permission assigned.
Configure the additionals plugin at: /settings/plugin/additionals?tab=rules
The option is called "Disallow editing of closed issues (Freeze)".

Agreed. I have been using the plugin for last few weeks for this specific reason and it does exactly what OP asks for.

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