Feature #13814

No more comments when ticket closed

Added by Sven Culley over 8 years ago. Updated about 1 month ago.

Status:NewStart date:
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:Issues
Target version:-
Resolution:

Description

Is there a possibility to prevent users from commenting on closed tickets?

redmine-2.4.6-add_closed_issue_notes.patch Magnifier (1.49 KB) Michał Rzechonek, 2015-02-26 20:46

Redmine Forum.pdf (26.7 KB) Martina A., 2017-11-09 11:21

Related issues

Related to Redmine - Feature #7557: Deny editing of descriptions of closed issues Closed 2011-02-05
Related to Redmine - Patch #2685: Display notice when commenting on closed tickets New 2009-02-06
Related to Redmine - Feature #3521: Permissions for roles to change fields per tracker/status Closed 2009-06-22
Related to Redmine - Feature #33868: Prevent adding notes to closed issues New
Duplicated by Redmine - Feature #18382: Disable closed issues for commenting Closed
Duplicated by Redmine - Feature #27036: Ticket status closed Closed

History

#1 Updated by Toshi MARUYAMA over 8 years ago

  • Category changed from Permissions and roles to Issues

#2 Updated by Toshi MARUYAMA over 8 years ago

  • Status changed from New to Closed

#3 Updated by Toshi MARUYAMA over 8 years ago

  • Status changed from Closed to Reopened

#4 Updated by Sven Culley over 7 years ago

Any news on this or maybe a patch which could handle this?

#5 Updated by Toshi MARUYAMA over 7 years ago

  • Status changed from Reopened to New

#6 Updated by benoit deleris over 7 years ago

"No more comments when ticket closed" according to the role in fields permissions.
why not fixing this feature?

#7 Updated by Toshi MARUYAMA almost 7 years ago

  • Related to Feature #18382: Disable closed issues for commenting added

#8 Updated by Ivan Cenov almost 7 years ago

In my opinion, this could be implemented with option 'comments allowed' and 'comments disallowed' when an issue is closed. This could be done for each issue and/or globally and/or per project.

#9 Updated by Sven Culley almost 7 years ago

A first patch would help me ... ;)

#10 Updated by Ivan Cenov almost 7 years ago

To get this idea widely...

There could be added a new member in the issues table, par example 'comments_allowed' of type TINYINT(1) and it should be set to TRUE when creating new issue. Then

  • associate a checkbox in the edit issue dialog
  • associate permissions for access of 'comments_allowed'.
  • add a menu item in the context menu for allow / disallow.
  • add a global configuration option about 'disallow comments on closing issues'.
  • add a project configuration option about 'disallow comments on closing issues'.
  • add a project configuration option about which setting is with bigger priority: the global one or project one. (is needed?)
  • add code that calculates above conditions and sets or clears 'comments_allowed'.

#11 Updated by Toshi MARUYAMA almost 7 years ago

  • Related to deleted (Feature #18382: Disable closed issues for commenting)

#12 Updated by Toshi MARUYAMA almost 7 years ago

  • Duplicated by Feature #18382: Disable closed issues for commenting added

#13 Updated by Michał Rzechonek over 6 years ago

I needed that recently, attaching a simplistic patch adding a permission.

For the record, I don't know a thing about Rails, just needed a quick hack.

#14 Updated by Alexander Meindl over 6 years ago

I have added this feature to the plugin Redmine tweaks.

#15 Updated by Go MAEDA about 4 years ago

#16 Updated by Martina A. almost 4 years ago

Hello

We need some help to this topic again.

Installing the patch with the command written above works.
After the installation and a restart of the server it is still possible to comment on closed issues…
I tried to understand “what the patch” is doing and check if that worked.

Due to formatting problems, please see attached pdf-file.

Thanks in advance for further tips.

#17 Updated by Yuuki NARA over 2 years ago

+1

#18 Updated by Yuuki NARA about 2 years ago

We created a workaround using the view customize plugin.
I hope this helps.

https://redmine.tokyo/issues/235#note-9

#19 Updated by Go MAEDA 8 months ago

  • Related to Feature #33868: Prevent adding notes to closed issues added

#20 Updated by Marji Cermak about 1 month ago

I've been looking for this as well.
And I just realised the additionals plugin actually implements this functionality: https://www.redmine.org/plugins/additionals
I can confirm it works. Make sure role you want to prevent from editing closed issues does not have "Edit closed issues" permission assigned.
Configure the additionals plugin at: /settings/plugin/additionals?tab=rules
The option is called "Disallow editing of closed issues (Freeze)".

#21 Updated by Padraig FItzgerald about 1 month ago

Marji Cermak wrote:

I've been looking for this as well.
And I just realised the additionals plugin actually implements this functionality: https://www.redmine.org/plugins/additionals
I can confirm it works. Make sure role you want to prevent from editing closed issues does not have "Edit closed issues" permission assigned.
Configure the additionals plugin at: /settings/plugin/additionals?tab=rules
The option is called "Disallow editing of closed issues (Freeze)".

Agreed. I have been using the plugin for last few weeks for this specific reason and it does exactly what OP asks for.

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