Feature #36162
Add notification reason to the email instead of the default static email footer
Status: | New | Start date: | ||
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | % Done: | 0% | ||
Category: | Email notifications | |||
Target version: | 5.1.0 | |||
Resolution: |
Description
The default email footer setting is:
You have received this notification because you have either subscribed to it, or are involved in it.
To change your notification preferences, please click here: http://hostname/my/account
This setting can be changed from Settings -> Notifications -> Email footer.
This approach have several issues:- the text can be removed by an admin
- the text is not translatable
- the text is too generic and the user cannot understand why he received that notification
My proposal is to replace this text with the real reason of why the user received the notification. In this phase, I propose the following reasons with the according translations:
Reason | Message | Details |
SUBSCRIBED |
You have received this notification because you have subscribed to it. | because he is subscribed to that event |
INVOLVED |
You have received this notification because you are involved in. | the user is either author, assignee or previous assignee |
WATCHED |
You have received this notification because you are watching it. | the user is a watcher |
ADMIN |
You have received this security notification because you are an administrator. | the user is an admin and he received a security notification |
In the future, we can add the MENTIONED
reason (#13919) to cover the case when a user is mentioned or even a more granular reason for the involved reason: author, assignee or previous assignee.
Also, I propose to always display the text "To change your notification preferences, please click here: %{link to my account}."
Below is an example from a security notification with both messages (first message is the new one; second message is the old one).
Related issues
History
#1
Updated by Marius BALTEANU about 1 year ago
- Description updated (diff)
#2
Updated by Marius BALTEANU about 1 year ago
- Related to Feature #13919: Mention user on issues and wiki pages using @user with autocomplete added
#3
Updated by Bernhard Rohloff about 1 year ago
To me, this sounds like a good improvement of user experience.
It also helps to set the personal notification settings appropriately.
+1 from my side.
#4
Updated by pasquale [:dedalus] about 1 year ago
- File bugzilla-sample.png added
+1 for me.
I suggest a more coincise way (like bugzilla): if anyone has more reasons to receive an email, we can summarize with a bullet list as shown in attached screenshot:
#5
Updated by C S about 1 year ago
+1 because it is a really good idea!
#6
Updated by Bernhard Rohloff about 1 year ago
pasquale [:dedalus] wrote:
... we can summarize with a bullet list as shown in attached screenshot:
Nice input. I like it.
#7
Updated by Marius BALTEANU 10 months ago
- Target version changed from Candidate for next major release to 5.1.0
#8
Updated by Miodrag Milic 9 months ago
Why not adding MENTIONED reason now?